This policy is applicable to the USA, UK, Canada, and Australia. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
We offer FREE shipping across our entire store, on all orders.
Transit. Handling & Order Cut-off Time
In general, shipments are in transit for 5 – 10 days (Monday to Sunday). The order cut-off time will be 12:00 PM GMT (London). Order handling time is 1-2 business days (Monday to Saturday).
Change of Address
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 30 minutes of placing your order at email@example.com
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, please reject the parcel from the courier and contact our customer service. If the parcel has been delivered without you being present, please get in touch with customer service for next steps.